Privacy Policy
Last updated 28 Jul 2026 · Terms · Trading Risk
What we collect
- Account identity from your sign-in provider (Google / Microsoft): email, display name.
- Usage and product data (features used, AI metering, consent records).
- Your exchange API keys, only if you choose to connect them in signed-in trading flows. Keys are stored encrypted at rest, used only for trade-only execution, never displayed back to the browser, and never logged.
- A salted, non-reversible hash of your IP for the consent log (we do not store raw IPs for consent).
What we do NOT do
- No custody of funds and no withdrawal access — ever.
- We do not sell your personal data.
- We do not read your exchange secret back to the browser.
Why & legal basis
We process data to perform our contract with you (provide the Service), for our legitimate interests (security, abuse prevention, product/AI metering), and to meet a legal obligation (keeping risk-consent and compliance records). Where applicable, your consent is the basis — e.g. the risk acknowledgement you accept at connect.
Deletion, retention & your rights
You may disconnect your exchange keys at any time and request export or deletion of your account and personal data. On a deletion request we erase your account profile and your encrypted exchange keys. The append-only compliance log (risk-consent records, declared country, a salted IP hash — never secrets) is kept in this minimised form for a limited period, typically up to 5 years, where we are required to retain it for legal, audit, and anti-fraud purposes, and is deleted afterwards. You also have the rights to access, rectify, restrict, and object, and to lodge a complaint with your data-protection authority. Contact us to exercise any of these.
Third parties
OAuth providers (Google/Microsoft), infrastructure providers, market-data providers, the exchange you connect (if any), and LLM providers for AI features (metered). We share only what's needed to provide the feature.
Contact
For privacy requests, use the privacy contact form. Do not send seed phrases, exchange secrets, private keys, or payment card data.